Contact Us

Get in Touch

We'd love to hear from you! Whether you have a question about our products, need help with an order, or just want to say hello, feel free to reach out.

Email: craftandjournal@hotmail.com
Response Time: We typically respond within 24-48 hours

Frequently Asked Questions

What materials are your journal cards made from?

All our journal cards use high-quality, sustainably sourced materials including premium paper 300gsm matte paper. 

How long does shipping take?

UK orders are typically processed within 1-2 days, therefore should arrive within 3-5 business days.

What is your return policy?

We accept returns within 14 days of purchase for unused items in original condition. Custom or personalised items cannot be returned unless defective. Postage is to be paid for by you the customer unless the item is defective or faulty.